Late for My Dates!
I am over at the lovely Leigh Covington's....sharing the picture we hope our husband's never find!!I'm late getting this posted. Totally forgot. Yesterday was one of THOSE days.
There was some good. Got to spend some time with Carter (boy#3). He recently turned 16, so that means driver's license! He passed. Yay.
Now, I have to notify my insurance company. Boo.
Then as the DMV filled up and we stood in line forever to get his shiny new verification of this added expense (oops...I mean, rite of passage)...that got us to our eye exam at Sears eleven minutes late. I stood within three feet of the associate as she helped (by helped, I mean chatted about her kids and their ER visits) another customer for thirteen minutes (yes, I was keeping track). When she finally acknowledged I was there, she said she wasn't sure I could be seen...I was twenty-four minutes late.
I told her I was eleven minutes late. I'd been standing there for thirteen minutes listening to her entire conversation about her boy getting his ear caught on the fishing hook while riding his bike, the broken collar bone, and the stitches.
Now, I knew I was late. Had she said as I walked in the door...you're late- sorry, we filled your appointment. I'd have left feeling at fault. But as I haggled with her over what time I actually arrived, I had the thought. If I treated a reader like this, they'd probably tell me to go to hell. Why was I any less worthy?
So, I said, very politely, "Just cancel my appointment...and the other five appointments for the rest of my family."
Would I prefer to reschedule?
Certainly not. There is a long list of available eye doctors in my area. I think I will find one who is looking to keep customers.
Respect. Appreciation. Those things go a long way.
*highfive* That's exactly what you gotta do. There are too many other resources to take crap from anyone. On the flip side, they prolly feel the same way about us. lol
ReplyDeleteNo doubt they do. She was probably thinking I was mad at getting bumped. That part I understood, it was the rudeness I am tired of.
DeleteWay to go! That was the best way to handle it.
ReplyDeleteAlready visited you and Thor and Leigh's site.
Weren't we so cute together? That was a great imaginary date.
DeleteYes, I wouldn't be agreeable to that either. Good for you!
ReplyDeleteIt was a calendar day for me. I have never done anything like that. I'm usually pretty patient, especially when I know I am partly to blame from the get go.
ReplyDeleteNice. Now the follow up would be to send the actual doctor an nice letter and let him know you will no long be using his service because his office staff is incompetent and rude. That way he hopefully can make the changes and not suffer.
ReplyDeleteGood point. It's not his fault.
DeleteGreat way to handle it. But I agree with Crystal...send the Dr a follow up letter to let him know.
ReplyDeleteDone!
DeleteI hear you. I won't deal with folks who don't respect me. There's a lot of disrespect and judgment flying around these days. No one wants to admit anyone else is human. Now off to Leigh's...
ReplyDeleteI couldn't agree more Mary!
DeleteYes. High-five. :)
ReplyDeleteWhile you're at it, complain to her boss.
Done!
DeleteHow very rude of her! Glad you stood up to her - maybe she'll think twice next time.
ReplyDeleteI'm way less aggravated today. These things really do pass :)
DeleteOh yes, respect and appreciation do go a long way. So rude of her! Off to Leigh's! :)
ReplyDeleteI found a doc closer to home...so it turned out to be a win.
DeleteAwesome way to handle it indeed, i still would have wanted to tell her to go to hell though lol
ReplyDeleteLOL. I don't think I've ever gotten that mad...well, not unless you count family reunions ;)
DeleteOh man! I don't even want to think of my kids driving. Actually, my son (who's 10!) drives the tractor at the farm! It gives me a freaking heart attack! I hate it!
ReplyDeleteAnd I LOVE our picture! Thanks so much for being with me on the blog today! HUGS!!!
It is scary Leigh! I pray more now that my guys are young men than I ever have.
DeleteHugs back to you and thanks again :)
Bet if she knew about the other appointments she would've behaved better or kept her big mouth shut. Lateness is one thing rudeness is another. Neither go well with running a business or serving customers. You did the right thing Liz and I'm about to comment on the hilariously crazy interview you did with Leigh. Thor indeed. I have an innate fear of crashing that has turned me off from getting a license much less behind the wheel of a car with a running engine.
ReplyDeleteLOL. Yeah, she looked a little more concerned when I told her how many she needed to cancel.
DeleteMy sister visited Jamaica once, and she wrecked on a motorcycle. So maybe you should avoid the roads- crazed tourists are on the loose!
Ug - such ppl deserve a punch in the nose. A big one. So glad you cancelled and told her why. My oldest is trying to get his permit (another punch in the nose story) - since his birth certificate was issued by a U.S. Embassy, they insist it isn't real. Seriously.
ReplyDeleteAnyway, congrats to your son! And good luck w/ those nerves ;)
That's awesome! Not the being late for the eye exam part, but the making them take stock in their behavior by speaking with your wallet part....great job!
ReplyDeleteRespect is everything. :(
ReplyDeleteYay on your son though. What wonderful milestones!
Oooo...touch YOU! Sizzle. That's about the same way I'm getting, Elizabeth. And we meek gotta stick together if we're going to inherit the earth. :)
ReplyDeleteAnd I wanted to take a minute to thank you for your faithful visiting. I've been so swamped and haven't been able to get by before now. You've been so supportive.
Check out my office remodel!
You'd think, as much trouble as Sears has been having lately, they'd be anxious to keep every customer they could. Of course, the employee behind the counter has no stake in the company's success. I read an article about Publix and how each store is employee owned...and you can tell in the customer service. When the local owner has a stake in the business's success, he/she finds ways to motivate employees, which is passed on to the customers.
ReplyDeleteI can't stand it when service people socialize when there are people behind them. I have stopped several services because of rudeness. There are always better things out there for me.
ReplyDelete